Clear answers before
you move a single device.
What we can answer now, what depends on the enquiry, and what should always be confirmed in writing.
01What kinds of devices can be included?
Laptops, desktop PCs, MacBooks, iMacs, phones, tablets, monitors, servers, networking equipment, docks, chargers and common workplace IT accessories can be discussed in an enquiry.
02Do you accept equipment from individuals?
The website is designed for both individual and organisational enquiries. Acceptance, handover and any price depend on the specific equipment and location.
03Can you manage a complete business, office or school clear-out?
Yes. The business and bulk service is intended for mixed and larger quantities. Share an asset list if you have one, or a realistic estimate if you do not.
04Is collection available?
Yes. iTec Recycle offers collection options, including free secure collection for eligible business and larger-scale projects. Eligibility, location, quantity and access are confirmed before booking.
05Is the service free?
Free secure collection may apply to eligible business and larger-scale projects. Any collection charge, cash value or other commercial arrangement is confirmed for the individual enquiry.
06Do you pay cash for old computers?
Cash offers are available for eligible used or broken laptops and computers. The offer depends on the model, specification, condition and quantity and is confirmed after assessment.
07How is data handled?
Data-bearing devices should be identified at the beginning. The available erasure or physical-destruction route and any applicable evidence will be clarified before handover.
08Will I receive a data-destruction certificate?
Serial-number-linked data-destruction certificates can be issued for hard disks and solid-state drives where certification is included in the agreed service. State any specific audit requirement before handover.
09Can usable equipment be refurbished?
Depending on condition, security and commercial practicality, some equipment may be suitable for continued use, refurbishment or parts recovery before material recycling.
10Can you supply laptops in bulk?
Yes. Quality refurbished business-grade laptops can be discussed for businesses, schools, offices and organisations. Availability, exact specifications, condition and price are confirmed per enquiry.
11Do you install the replacement equipment?
IT setup support can include device configuration, workstations, monitors, peripherals, basic printers and agreed migration assistance. The precise technical scope is confirmed before work begins.
12What information should I send first?
Share the equipment types, approximate quantity, working condition, postcode, data requirement and whether you are asking about collection, drop-off, replacement devices or setup.
13How can I contact iTec Recycle?
Call 01922 627161 or email support@itecrecycle.com. The business is based in the West Midlands and can discuss individual, school, charity, business and larger-scale enquiries.