A plain-English pre-collection guide for custody, accounts, storage media, records and service scope.
Know where data may be stored
Include laptops, desktops, servers, phones, tablets, removable drives, memory cards and specialist equipment. Printers and network devices can also contain storage or configuration data.
Preserve anything you must retain
Complete and test authorised backups before wiping accounts or disconnecting equipment. Check retention requirements, legal holds and active investigations with the responsible internal team.
Control accounts without sharing secrets
Remove devices from cloud accounts and management systems where appropriate. Do not put passwords, recovery codes or administrator credentials into boxes or general enquiry forms.
Define custody at every handover
Record who releases the equipment, who receives it, when custody changes and how exceptions are handled. The written process should match the level of risk.
Match evidence to assets
If certificates are required, specify identifiers, method information, exception reporting and delivery format. Reconcile completion records against the original asset list.
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